Consultation

Custom Water Feature Consultation

Looking for expert guidance to get your pond or water feature right the first time?

Whether planning a new custom installation, upgrading an existing feature, or resolving issues with your setup (such as pumps, flow rate concerns, or filtration problems), our one-to-one consultations offer clear, practical advice backed by decades of hands-on experience.

Who You'll Speak To

Mark “The Pond Advisor”
Author of two international best-sellers across multiple categories and winner of numerous industry awards and RHS medals, Mark brings over 35 years of experience in the water feature industry. He’s helped thousands of pond owners and trade professionals create beautiful, low-maintenance water features that work with nature. Mark is ideal for in-depth design insight, strategic planning, and complex troubleshooting.

TEAM AnyPond 
Mark’s trained team member can assist with parts selection, pump sizing, installation questions, and Aquascape system guidance. This option is ideal for DIY builders and contractors who want reliable support.

How It Works – Before Booking

Before we talk, please send us a few details via WhatsApp or email—photos, measurements, and any relevant points of reference—so we can prepare and maximise the value of your session.

Step 1: Choose Your Support Level

• Mark “The Pond Advisor” for strategic and design-led advice

• TEAM AnyPond for technical, product, or installation support

Step 2: Select Your Time

Choose 15 or 30 minutes (up to 1 Hour), depending on your needs.
Once you’ve placed your order, we’ll contact you to finalise the details and schedule a suitable time.

Every Consultation Includes:

• Personalised advice based on your unique project

• Guidance on pumps, filtration, pipework, and reservoir sizing

• Flow rate calculations and layout recommendations

• A custom shopping list (draft order) with trusted product links

Your consultation fee is credited back when you order parts from us